bThe user agrees that there can be exceptional circumstances where the service operators may be unable to honor the confirmed bookings due to various reasons like climatic conditions, labor unrest, insolvency, business exigencies, government decisions, operational and technical issues,etc. If we are informed in advance of such situations where dishonor of bookings may happen, we will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges. The user agrees that Ojas Cab being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service provider directly for any further resolutions and refunds.